Refunds, Change Orders and Cancellations:

Understandably, Customized, pre designed banner, vinyl letters or user submitted artwork may not be returned for a refund.
All other items will not be accepted without authorization from AlwaysSign.com. A 15% restocking fee may apply.

Always Sign will use reasonable efforts, upon your request, to change or cancel your order prior to production. If the order has not yet started the production process, no additional change or cancellation fees will be applied. If your order is changed, the setup fees may vary from the original quote depending on your requirements.

If the order has reached the pre-production set up phase, there may be cancellation or change charges that apply. All of these charges will be a direct pass through from the manufacturer to you. If your order is changed, the setup fees may vary from the original quote depending on your requirements.

We will not share any part of your personal information with anyone without your approval.

If an item has begun production, unfortunately, we cannot stop or change the order. We can, if you wish, prevent shipment or redirect it. You will be charged the full amount of the order for all orders cancelled at this stage.